Warranty
Our 365-day guarantee
We are committed to creating durable products. All Giraffion backpacks come with a 1-year warranty on any manufacturing defects.
Keep in mind we do not cover issues covered by:
- Modifying your backpack.
- Exposing your backpack to harsh chemicals.
- Defects caused by excessive wear and tear.
However, the unexpected happens from time to time. So, if something goes wrong with your Giraffion Backpack, we have got you covered.
To start a warranty claim please click and complete the form below.
Please allow 7-10 business days to process your claim once your completed form is received on our end.
We reserve the right to refuse any claims that do not meet our warranty policy requirements.